Terms of service

Effective Date: 01/08/2026

Welcome to Luco Kids. By accessing our website or placing an order, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

If you do not agree with these terms, please refrain from using our website or purchasing our products.

1. Orders & Payments

1.1 Order Acceptance

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion without prior notice.

1.2 Pricing

All prices listed on our website are in Indian Rupees (INR).
Prices are subject to change without prior notice.
We reserve the right to modify, discontinue, or update any product without liability.

1.3 Payment Methods

We currently accept payments through:

Cash on Delivery (COD)
UPI
Credit Cards
Debit Cards
Net Banking

Orders will be processed only after successful payment confirmation (except for eligible COD orders).

2. Shipping & Delivery

We aim to process and dispatch all orders within 3 business days, excluding weekends and public holidays.

Estimated delivery timelines may vary depending on your location, courier availability, and other operational factors.

Please refer to our Shipping Policy for complete details.

3. Returns, Refunds & Exchanges

3.1 Returns

Returns may be requested within 10 days of receiving your order.

To qualify for a return, products must:

Be unworn and unused
Be unwashed
Be returned in their original condition
Include all original tags and packaging

3.2 Refunds

Once the returned product passes our quality inspection, refunds will be processed within 4 business days.

Shipping charges, if applicable, are non-refundable.

3.3 Exchanges

Exchanges are subject to product availability.

If your requested size or design is unavailable, we'll assist you in selecting another product of a similar value or size range.

Please refer to our Returns & Cancellations Policy for complete details.

4. Product Information

We make every effort to display accurate product images, colours, descriptions, and specifications.

However:

Slight colour variations may occur due to screen settings and photography.
We do not guarantee that product descriptions or other website content are completely free from errors or omissions.

If you notice any discrepancy, please contact our customer support team.

5. Privacy

Your privacy is important to us.

Any personal information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you confirm that all information provided is accurate and complete.

6. Intellectual Property

All content available on the Luco Kids website, including but not limited to:

Logos
Product images
Graphics
Illustrations
Text
Website design
Icons
Digital assets

is the exclusive property of Luco Kids or its licensors and is protected under applicable copyright and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Luco Kids shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from: