Privacy policy

Last updated: July 31, 2026

At Luco Kids, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you visit or shop on our website, we may collect the following information:

Personal Information

This may include:

Full Name
Email Address
Mobile Number
Shipping & Billing Address
PIN Code
Date of Birth
Age
Child's Name (where applicable)
Payment information (processed securely through our payment partners)

You may also provide information when:

Creating an account
Placing an order
Contacting customer support
Leaving a review
Participating in contests, surveys, or promotions
Subscribing to our newsletter

Non-Personal Information

We may automatically collect certain information, including:

IP Address
Browser type
Device information
Pages visited
Website usage data
Referral URLs

This information helps us improve your browsing experience.

How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Manage your account
Improve our products and services
Personalize your shopping experience
Send order updates and shipping notifications
Inform you about new launches, promotions, and offers (only if you've subscribed)
Improve website performance and security

Marketing Communication

If you subscribe to our newsletter, you may receive updates about:

New arrivals
Exclusive offers
Product launches
Promotions

You can unsubscribe at any time by clicking the Unsubscribe link in our emails.

Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers who help us operate our business, including:

Payment gateways
Shipping partners
Customer support providers
Marketing service providers
Website hosting providers

We may also disclose information if required by law or to protect our legal rights.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website traffic
Personalize your shopping experience
Measure marketing performance

Most browsers allow you to disable cookies, although some website features may not function properly if cookies are turned off.

Data Security

We use appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

All payment transactions are processed through secure payment gateways that comply with industry security standards.

While we take every reasonable precaution, no method of data transmission over the internet is completely secure.

Updating Your Information

You can update your personal information anytime by logging into your account or contacting our customer support team.

We encourage you to keep your information accurate and up to date.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before sharing any personal information.